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American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.
As you know, my sister had called a few other similar ambulances, but none of the other people offered her the options or level of comfort that sounded to me was standard practice with your concern. And none could have been as kind, patient, and seemingly interested as you were or as forgiving with my endless calls and questions. In the end, it was your willingness to share in this whole experience in every way that had won me over ... and even at that, you succeeded in surpassing my expectation.
As you know, my sister had called a few other similar ambulances, but none of the other people offered her the options or level of comfort that sounded to me was standard practice with your concern. And none could have been as kind, patient, and seemingly interested as you were or as forgiving with my endless calls and questions. In the end, it was your willingness to share in this whole experience in every way that had won me over ... and even at that, you succeeded in surpassing my expectation.
Should you come across a potential cautious patron, please feel free to have them contact me. I would want them to be reassured that they are definitely in good hands with all at your concern.
The professional manner that you had was coupled with a warm concern that we both felt. Your Worldwide Low Cost Patient Flight Specialists helped put the nightmare behind us. And, despite the cold and the snow we are both very relieved to be home.
I want to thank you for all that you did for me. Your Careflight are truely life savers and we continue to sing your praises whenever we talk about the entire incident.
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