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While the patient was transferred to the jet, a second passenger arrived and shared moments with the patient's daughter.

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  American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.

  It seems hard to believe it was only a month ago that we engaged your air life flight mexico services to bring my critically ill mother home from Barbados. Because she has improved so (she says just because she was able to come home!) and because the whole experience was so frightening, it seems like it was years ago. But it wasn't ... and my reflecting back on the situation, confirms my belief that everything started to look up the minute I contacted you and your staff. From the moment I first heard your reassuring words, that you could solve my transportation problems in the safe and medically appropriate way that the situation demanded, I stopped feeling panic-stricken. Hope was coming in the form of your staff.

  I want you to know how grateful we all are that you were able to make all the air life flight mexico arrangements so quickly to get him home to San Diego. Everyone was so nice and efficient and the pilot did a great job.

  I want you to know how grateful we all are that you were able to make all the traveling medical assistant arrangements so quickly to get him home to San Diego. Everyone was so nice and efficient and the pilot did a great job.

  As you know, my sister had called a few other similar ambulances, but none of the other people offered her the options or level of comfort that sounded to me was standard practice with your concern. And none could have been as kind, patient, and seemingly interested as you were or as forgiving with my endless calls and questions. In the end, it was your willingness to share in this whole experience in every way that had won me over ... and even at that, you succeeded in surpassing my expectation.

  It seems hard to believe it was only a month ago that we engaged your traveling medical assistant services to bring my critically ill mother home from Barbados. Because she has improved so (she says just because she was able to come home!) and because the whole experience was so frightening, it seems like it was years ago. But it wasn't ... and my reflecting back on the situation, confirms my belief that everything started to look up the minute I contacted you and your staff. From the moment I first heard your reassuring words, that you could solve my transportation problems in the safe and medically appropriate way that the situation demanded, I stopped feeling panic-stricken. Hope was coming in the form of your staff.