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American Air Ambulance has received many letters from families expressing
gratitude. Some of the comments we have received are paraphrased below.
The National Flight
Paramedics crew and medical staff were friendly and knowledgeable about
all aspects of the National Flight Paramedics and the medical condition
of my mother.
The National Flight Paramedics crew and medical staff were friendly and knowledgeable
about all aspects of the National Flight Paramedics and the medical condition
of my mother.
It seems hard to believe it was only a month ago that we engaged your life
flight services to bring my critically ill mother home from Barbados. Because
she has improved so (she says just because she was able to come home!) and
because the whole experience was so frightening, it seems like it was years
ago. But it wasn't ... and my reflecting back on the situation, confirms
my belief that everything started to look up the minute I contacted you
and your staff. From the moment I first heard your reassuring words, that
you could solve my transportation problems in the safe and medically appropriate
way that the situation demanded, I stopped feeling panic-stricken. Hope
was coming in the form of your staff.
The professional manner that you had was coupled with a warm concern that
we both felt. Your National Flight Paramedics helped put the nightmare behind
us. And, despite the cold and the snow we are both very relieved to be home.
While recognizing and clearly explaining to us the risks inherent in moving
any patient who is that ill, your advice was always sound and totally in
agreement with what others in the medical community were advising us. Your
life flight team remained calm and competent throughout these past few days
- days that have been very tough for us.
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