American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.
Thank you so much for your concerns and your help in transporting us to Baltimore. I really can't thank you enough for your essex air ambulance. As a parent, I think that you can understand my deep, deep gratitude. I hope you realize your job is very, very worthwhile and families like ours will be eternally grateful!!!!
As I tried to express to you on the telephone this morning, my whole family is very grateful to you and your associates for the first rate job you did yesterday. Your whole essex air ambulance team responded quickly and professionally to a very challenging assignment - quickly moving a very ill 84-year-old woman, needing constant bottled oxygen, about 600 miles. Complicating matters further at the time she was moved she was still recovering from quadruple by-pass heart surgery performed only a month before.
My husband and I wanted to thank you and your whole staff for the caring concern that you showed us. Each time I called with a question--be it about luggage or our cat, the positive response gave me such peace of mind.
I would highly recommend your essex air ambulance to anyone who needed your service. You have the most caring crew I have ever met. They took great care of my grandfather and my mother's flight back home safe and comfortable.
I am so grateful to everyone who helped us! The doctors were fantastic! After talking to the neurologists at Hopkins I now know that the doctors literally saved her life. It was very hard for me while she was in the hospital in France. It wasn't until we got to Hopkins that I started to comprehend her situation, and how your air life flight mexico helped.