American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.
My husband and I wanted to thank you and your whole staff for the caring concern that you showed us. Each time I called with a question--be it about luggage or our cat, the positive response gave me such peace of mind.
The professional manner that you had was coupled with a warm concern that we both felt. Your life flight helped put the nightmare behind us. And, despite the cold and the snow we are both very relieved to be home.
Thank you for safely transporting our loved one home. Sam is convalescing and continues to improve everyday. It is good trained people like you that help to make the world a better place. May God continue to bless you!
I can not thank you enough for all your support, your understanding, hard work and attention to all the little details. Each time, I knew that I did not have to worry about anything because you had everything about the life flight under control. The flight crew and medical staff were friendly and knowledgeable about all aspects of life flight and the medical condition of my mother. They made us quite comfortable about the whole situation even though my mother was on a ventilator.
My wife and I were impressed with your efficiency in arranging the emergency charter, and with your empathy and understanding of our concerns for my father's welfare.