American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.

  While recognizing and clearly explaining to us the risks inherent in moving any patient who is that ill, your advice was always sound and totally in agreement with what others in the medical community were advising us. Your aircraft charter service team remained calm and competent throughout these past few days - days that have been very tough for us.

  The aircraft charter service crew and medical staff were friendly and knowledgeable about all aspects of the aircraft charter service and the medical condition of my mother.

  Without the personal attention graciously and willingly provided by your staff, this urgent airlift would not have occurred so expeditiously. Thanks for your Emergency Charters.

  I am so grateful to everyone who helped us! The doctors were fantastic! After talking to the neurologists at Hopkins I now know that the doctors literally saved her life. It was very hard for me while she was in the hospital in France. It wasn't until we got to Hopkins that I started to comprehend her situation, and how your aircraft charter service helped.

  My wife and I were impressed with your efficiency in arranging the Emergency Charters, and with your empathy and understanding of our concerns for my father's welfare.