American Air Ambulance has received many letters from families expressing
gratitude. Some of the comments we have received are paraphrased below.
As I tried to express to
you on the telephone this morning, my whole family is very grateful to you and
your associates for the first rate job you did yesterday. Your whole medical
evacuation travel insurance team responded quickly and professionally to a very
challenging assignment - quickly moving a very ill 84-year-old woman, needing
constant bottled oxygen, about 600 miles. Complicating matters further at the
time she was moved she was still recovering from quadruple by-pass heart surgery
performed only a month before.
I can not thank you enough for all your support, your understanding, hard
work and attention to all the little details. Each time, I knew that I did not
have to worry about anything because you had everything about the medical evacuation
travel insurance under control. The flight crew and medical staff were friendly
and knowledgeable about all aspects of medical evacuation travel insurance and
the medical condition of my mother. They made us quite comfortable about the
whole situation even though my mother was on a ventilator.
While recognizing and clearly explaining to us the risks inherent in moving
any patient who is that ill, your advice was always sound and totally in agreement
with what others in the medical community were advising us. Your Outpatient
Services team remained calm and competent throughout these past few days - days
that have been very tough for us.
I want to thank you for all that you did for me. Your medical evacuation
travel insurance are truely life savers and we continue to sing your praises
whenever we talk about the entire incident.
What more can I say? Thank you for finally bringing us all together and making
it happen through your Outpatient Services.