American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.
I can not thank you enough for all your support, your understanding, hard work and attention to all the little details. Each time, I knew that I did not have to worry about anything because you had everything about the Medical Air Charters under control. The flight crew and medical staff were friendly and knowledgeable about all aspects of Medical Air Charters and the medical condition of my mother. They made us quite comfortable about the whole situation even though my mother was on a ventilator.
Just wanted to say thank you for making a very difficult time as easy as possible. Your Medical Air Charters helped us fulfill her wish of returning to her true home. Thanks again for your kindness.
Thank you so much for your concerns and your help in transporting us to Baltimore. I really can't thank you enough for your emergency medical service. As a parent, I think that you can understand my deep, deep gratitude. I hope you realize your job is very, very worthwhile and families like ours will be eternally grateful!!!!
I want to thank you for all that you did for me. Your Medical Air Charters are truely life savers and we continue to sing your praises whenever we talk about the entire incident.
Without the personal attention graciously and willingly provided by your staff, this urgent airlift would not have occurred so expeditiously. Thanks for your emergency medical service.