American Air Ambulance has received many letters from families expressing gratitude. Some of the comments we have received are paraphrased below.
What more can I say? Thank you for finally bringing us all together and making it happen through your Emergency Medical Helicopters.
I am so grateful to everyone who helped us! The doctors were fantastic! After talking to the neurologists at Hopkins I now know that the doctors literally saved her life. It was very hard for me while she was in the hospital in France. It wasn't until we got to Hopkins that I started to comprehend her situation, and how your Emergency Medical Helicopters helped.
There were so many things that you said and did to make this possible that it would be impossible to recount them all. Thanks so much for your Medical Escorts Programs.
My husband and I wanted to thank you and your whole staff for the caring concern that you showed us. Each time I called with a question--be it about luggage or our cat, the positive response gave me such peace of mind.
It seems hard to believe it was only a month ago that we engaged your Medical Escorts Programs services to bring my critically ill mother home from Barbados. Because she has improved so (she says just because she was able to come home!) and because the whole experience was so frightening, it seems like it was years ago. But it wasn't ... and my reflecting back on the situation, confirms my belief that everything started to look up the minute I contacted you and your staff. From the moment I first heard your reassuring words, that you could solve my transportation problems in the safe and medically appropriate way that the situation demanded, I stopped feeling panic-stricken. Hope was coming in the form of your staff.